Submit a change request when a proposed modification impacts a project's scope, budget, or schedule, or if it's a necessary internal process change for a system or product. This typically happens when adding features, correcting defects, implementing improvements, or responding to external events, and it should follow a formal documented process to assess the impact and gain necessary approvals.
When to Submit a Change Request:
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Impact on Project Constraints:A change request is needed when a change is proposed that will affect the project's established scope, budget, or timeline.
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Client Requests:When a client wants to add, alter, or remove something from the agreed-upon project deliverables.
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Internal Process Changes:When team members need additional resources, want to propose a new project plan, or require changes to internal operations or communication.
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Project Issues:To document and propose corrections for identified defects, errors, or other problems within a system or product.
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Improvements and New Features:To formally request the addition of new features, enhancements, or other improvements to a product or system.
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Corrective or Preventive Measures:When internal or external events, or miscalculations, necessitate the implementation of corrective actions to keep a project on track.
What a Change Request Does:
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Formal Documentation:It provides a formal way to propose, document, and track alterations to a project's specifications or deliverables.
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Impact Assessment:It initiates a review process to understand the change's effect on time, cost, scope, and resources.
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Control and Approval:It ensures that changes are managed through a defined process with proper approvals before being integrated into the project.
What to Include in a Change Request:
A change request form typically includes:
- A detailed description of the proposed change.
- The reasons for the change.
- The expected benefits of the change.
- Any costs associated with the change.
- An assessment of the impacts on the project.
- Supporting documents that provide further detail.
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